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Reset your password

Passswords need to conform to the following criteria:
- Minimum length: 16 characters 
- Maximum Length: 64 characters
- Uppercase characters: >= 2
- Lowercase characters: >= 2
- Numbers: >= 2
- Special characters: >= 2

If you have forgotten (or want to change) your password:

  1. Open your web browser and enter the URL of your company's Adhese account, for example https://yourcompany.adhese.org. The Adhese login screen opens.

    Schermafdruk van 2024-06-10 14-07-57.png

  2. Click the Forgot password? link.

  3. Enter your username or email address in the Username or email field.Schermafdruk van 2024-06-10 14-08-21.png

  4. Click the submit button.

  5. Adhese automatically processes your request and sends an email with a URL to reset your password. Contact Support if you do not receive any email.

  6. Click the URL in the email. You get the following screen: Schermafdruk van 2024-06-10 14-14-21.png

  7. Enter a new password in the New password field.

  8. Repeat the password in the Confirm password field.

  9. Click the Submit button: your password is modified.

  10. Log in with your new password.